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shipping-returns

 

Free Shipping within the United States!

It is our mission to make eco-fashion wearable and affordable wherever you are! Therefore, we provide free standard shipping to all domestic customers. Expedited rates apply for all upgraded shipping.

International customers are offered both standard and expedited shipping methods. Our ‘Standard’ method rate is $15 and takes up to 2 to 4 weeks to deliver. If you would like to upgrade to the ‘Express’ method it is $29 and takes 2 to 4 business days. We are not responsible for any customs, duties and taxes levied upon delivery. At this time we do not offer exchanges for International customers, if you have any questions feel free to email us at returns@amourvert.com.

Return Policy

We hope you enjoy your Amour Vert garments. Our priority is to make sure you love them. If for any reason you are not completely satisfied, we'll do all we can to make it right. We'll gladly accept the return of any unworn Amour Vert garments for an exchange or return for full refund within the first 30 days of purchase. Please note that ALL SALE ITEMS ARE FINAL SALE.

If you have received your Amour Vert garment as a gift, we will gladly exchange size and/or color.

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the “My Account” menu and click the “Return Item(s)" button. The return label is valid for 24 hours after it has been issued. Should you need more assistance, please contact us at customerservice@amourvert.com.

Returns are processed Monday through Friday.  We'll notify you via e-mail of your refund once we've received and processed the returned item. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 to 7 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Please note our policies are subject to change with or without notice.

 

If you have any questions feel free to email us at returns@amourvert.com.



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